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Transactional SMS Messaging for Your Business

Transactional Bulk SMS is a must-have tool for modern businesses in every industry. Timely information on orders, appointments, and account changes fosters a more seamless and trustworthy interaction between businesses and consumers.
Trasnactional hero

What is Transactional SMS?

Transactional SMS messages provide timely updates on their transactions, account activity, and other essential actions. These automated alerts are triggered by user actions or events, ensuring clients are always in the loop and ensure:

  • Instantaneous communication
  • Reliable delivery rate
  • Enhances user trust
  • Low-cost notifications
  • Increases customer engagement
Choose your niche
iGaming
iGaming
Retail and eCommerce
Logistics
Fintech
iGaming
  • Account verification OTP
  • Win/Loss notifications
  • Withdrawal confirmations
Retail and eCommerce
  • Cart abandonment reminders
  • Shipping notifications
  • Return status updates
Logistics
  • Package dispatch alerts
  • Delivery status updates
  • Pickup reminders
Fintech
  • Payment confirmation alerts
  • Balance update notifications
  • Fraud/security warnings

Transactional SMS Services

  1. Transactional SMS Gateway

    Use real-time Transactional SMS Gateway notifications to enhance user experience. Automatically send order confirmations, shipping alerts, account changes, reminders, payment updates, and more to your customers.
    Price does not depend on the monthly SMS turnover or the contacts' base size
    MCC MNC databases are updated within high GSMA security standards
    A wide range of currencies, payment systems, and languages are supported
    See less…
  2. Transactional SMS OTP Services

    A trustworthy way to enhance the security of your clients’ accounts. By sending a temporary, unique code via SMS, users can verify their identity quickly and easily.
    Price does not depend on the monthly SMS turnover or the contacts' base size
    MCC MNC databases are updated within high GSMA security standards
    A wide range of currencies, payment systems, and languages are supported
    See less…
  3. Transactional SMS API

    Take advantage of reliable WWT API to automatically send transactional SMS messages for orders, account changes, or OTPs, streamlining the user experience efficiently and securely.
    Price does not depend on the monthly SMS turnover or the contacts' base size
    MCC MNC databases are updated within high GSMA security standards
    A wide range of currencies, payment systems, and languages are supported
    See less…
  4. Transactional SMS Integrations

    Maximize your campaign success. Boost the effectiveness of your bulk transactional SMS by integrating with other WWT services like ShortUrl, Number Verifier, like alerts, etc.
    Price does not depend on the monthly SMS turnover or the contacts' base size
    MCC MNC databases are updated within high GSMA security standards
    A wide range of currencies, payment systems, and languages are supported
    See less…

Features of Transactional SMS by WWT

Easy API Integration

Use WWT’s reliable transactional SMS API to quickly add transactional SMS to your existing systems. Simply send important messages directly from your software with minimal setup.

Comprehensive Analytics

Evaluate your transactional SMS performance with over 20 key metrics. Collect crucial data on timing, locations, and user engagement to maximize effectiveness. Receive reports in the format that’s most convenient for you.
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Effectively guide your customers through the service process

Developers Easily Read and Rely on Our API

Use WWT’s reliable transactional SMS API to quickly add transactional SMS to your existing systems. Simply send important messages directly from your software with minimal setup.

  • Go
  • Node
  • Ruby
  • Python
  • Java
  • PHP

func (client *SmsClient) CreateMultipleSms(request MultipleSmsRequest) MultipleSmsData {
var sms MultipleSmsData
request.Destination = “phones”
_DoJsonCreateRequest(client.BaseClient, sms_create_method, request, &sms)
return sms
}

WWT.createSMS(
{
destination: “phone”,
originator:”alpha name”,
body:”message text”,
msisdn:”85226010227″,
reference:”ext_id_16″,
validity:”1″,
tariff:”0″
}
).then(
SMS => console.log( “SMS created:”, SMS ),
error => console.log( “SMS creation failed:”, error )

def message_create(params={})
MESSAGE.new(request(:post, “sms/create/”, params.merge({})))
end

class SMSMessage(dict):
def __init__(self, body: str = ”, originator: str = ‘WWT RESTAPI’, **kwargs):
kwargs.update({‘body’: body, ‘originator’: originator})
super().__init__(**kwargs)

MultipleSmsRequest multipleSmsRequest = new MultipleSmsRequest(); multipleSmsRequest.setBody(“Some text”); multipleSmsRequest.setOriginator(“me”); multipleSmsRequest.setTariff(null); multipleSmsRequest.setValidity(1); List<Phone> phones = new ArrayList(); phones.add(new Phone(“85226010227”, UUID.randomUUID().toString().substring(0, 13))); phones.add(new Phone(“79991234568”, UUID.randomUUID().toString().substring(0, 13))); multipleSmsRequest.setPhones(phones); MultipleSmsData data = smsClient.createSms(multipleSmsRequest);

$smsclient->$answer = $this->smsClient->sendSmsMulti([
[‘msisdn’ => 85226010227, ‘body’ =>’test’, ‘reference’ => ‘successSendM’ . (string)time()],
[‘msisdn’ => 85226010227, ‘body’ =>’tes2′, ‘reference’ => ‘successSendM1’ . (string)time()],
])

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Effectively guide your customers through the service process

FAQ

What is Transactional SMS messages?

Transactional messages are SMS messages that businesses send to their users in order to inform them during the customer journey. Here are some examples of transactional message types:
  1. Order Confirmation: A message confirming the successful order placement and containing information about the ordered items or services.
  2. Payment Notification: A message informing the user about a completed payment or transaction on their account.
  3. Registration Confirmation: A message confirming the registration of a new user on the platform or in the application.
  4. Reminder of Important Events: For example, a reminder about an upcoming event, important date, or occasion.
  5. Order Status Update: A message informing the user about the current status of their order, such as that the order has been shipped or delivered.
  6. Security Alert: For example, a message about suspicious activity on the user’s account or the need to change a password.

What are the differences between promotional and transactional SMS messages?

Unlike promotional messages, transactional SMS messages are always sent automatically in response to an event. In most cases, such messages are personalized because they contain unique data, such as an order number or delivery date.

How is the cost of transactional SMS determined?

The transactional SMS price is generally determined by the number of messages sent, the country of operation, the provider’s rates, and any additional services provided like APIs, customer service, etc.

What should I consider before implementing transactional SMS?

Before implementing service notifications, obtain customer consent through a checkbox or other methods. Inform them about the message types to expect. Failing to secure opt-in or over-messaging may lead to legal issues. Service SMS eases brand interaction but can also affect churn rates. Evaluate current churn metrics—whether due to product, pricing, or competition—before starting SMS campaigns. Use database segmentation to identify loyal subgroups for SMS pilot tests.

Alternate Setup via SMPP Gateway

Install SMPP Server Configure the necessary network settings Create a peer-to-peer connection with the SMPP Server Input the data needed for your transactional SMS campaign Set trigger events for an SMS Launch your transactional SMS campaign